Returns

Thank you for choosing to purchase from our auto parts website. In order to ensure your satisfaction and rights, we have formulated the following return policy so that you can return goods smoothly when needed.

1. Return conditions

- Items must be the original product purchased on our website and must be in the same condition as when purchased.
- Items must be returned within the specified time after submission of the return request, which will be provided when you submit your return request.
- Items must not have been used, damaged or modified, and must have all original tags, packaging and accessories intact.

2. Return process

- If you wish to return the product, please submit a return application through our website or contact customer service within the specified time, and provide relevant order information and reason for return.
- Once we receive your return request, we will review your request and contact you as soon as possible with return instructions and the required return address.
- Please be sure to return the item within the stipulated time after you receive the return instructions and package it properly to prevent damage during transportation.
- Once we receive the returned item and confirm that it is eligible for return, we will issue a refund or replacement at your request.

3. Return Fees

- If you need to return an item, the return shipping costs will be borne by you, unless there is a quality problem with the item or we shipped the wrong item.
- If the return is due to our error, we will be responsible for paying the return shipping costs.

4. Refund method

- If your return request is approved, we will process your refund request. Refunds will be made to your original method of payment.
- The refund amount will include the amount you paid for the item, excluding any shipping or handling fees.

Please note that some special items, such as custom or personalized items, may not be eligible for returns and will be clearly noted on the item page.

Please read and understand this return policy carefully before returning the product. If you have any questions about the return process or other issues, please contact our customer service team and we will do our best to assist you.